Last updated: August 27, 2026

This privacy policy applies to the Chess Hotel website and the native Chess Hotel apps (together, the “Services”) operated by Foggy Media AB.

Common ID Cookie

The Chess Hotel website uses cookies and similar tracking technologies such as the Common ID cookie to provide its services. Cookies are important devices for measuring advertising effectiveness and ensuring a robust online advertising industry. The Common ID cookie stores a unique user id in the first party domain and is accessible to our ad partners. This simple ID that can be utilized to improve user matching, especially for delivering ads to iOS and MacOS browsers. Users can opt out of the Common ID tracking cookie by clicking here.

FOR EU USERS ONLY: When you use our site, pre-selected companies may access and use certain information on your device and about your interests to serve ads or personalized content. You may revisit or change consent-choices at any time by clicking here.

What information do we collect?

When you create an account, we collect your username, email address, password credential, locale or time-zone information, and an approximate country code. Passwords are cryptographically hashed and are not stored in plain text.

If you sign in with Apple, Google, or Facebook, we process the authentication credential supplied by that provider and store the provider account identifier needed to recognize your Chess Hotel account. Those providers process information under their own privacy policies.

We store activity needed to operate the Services, including chess games and moves, ratings, puzzles and progress, friends and leagues, game reviews, preferences, avatars, and messages sent through game, daily-game, or friend chat.

If you enable notifications in the native app, we store an Apple Push Notification service device token together with the app version, locale, bundle identifier, and notification environment. We use this information only to register the installation and deliver requested notifications.

When you use an Apple in-app subscription, Apple processes your payment information. Chess Hotel receives and validates an App Store receipt and stores the resulting membership tier and expiry information. We do not receive your payment-card details from Apple.

We also process connection and diagnostic information such as IP address, app version, locale, timestamps, server requests, and error or performance information. You may use parts of the Services as a Guest, but connection and gameplay information is still processed to provide that session.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience

Your information helps us to better respond to your individual needs.

- To improve and protect the Services

We continually strive to improve our Services based on the information and feedback we receive from you.

- To provide games, social features, subscriptions, and notifications

- To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We use transport encryption, password hashing, access controls, and other organizational and technical safeguards designed to protect your information. No online service can guarantee absolute security.

How can your data be deleted?

You can permanently delete your account from Settings in the native app or request deletion by emailing david@chesshotel.com. We may retain limited information when required for security, fraud prevention, accounting, or legal obligations. Deleted data may remain in protected backups for a limited period until those backups are rotated.

Do we use cookies?

The website uses cookies. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits. The native app uses local device storage for app preferences and authentication state rather than browser advertising cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Website and App Privacy Policy

This policy covers information collected through the Chess Hotel website and native apps.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.chesshotel.com/termsofservice

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

David Shore
Foggy Media AB
Stockholm, Sweden